FAQs

Allow approximately ½” between the trigger and the ¼” rod of the trigger mechanism for the trigger mechanism to strike the trigger.

All of our units require a 12-volt DC power battery. Our equipment only uses amperage when the weapon is actually being moved or fired, so it pulls very little and can run a long time on a small battery.

We are registered in the SAMS system. To have your VA hospital find us in the system and purchase your equipment for you, provide our UEI (SAM) #Q8Q9CZ1127N7. If your VA hospital needs further help, have them reach out to us. We will be happy to help them place your order.

Reach out to us. We are more than happy to give you grant info and ideas.

We accept all major credit cards, debit cards, PayPal, and check.

Please contact us if you would like to pay by check.

Check out our shipping policy here.

Check out our return policy here.

Please give us a call right away if you need to cancel your order. We can’t guarantee the order can be canceled before it has been shipped. If we are unable to cancel your order, feel free to return it.

Be Adaptive Equipment, Inc. products have a 30-day warranty from the date of purchase on all components and a one-year warranty on workmanship. Customers will be responsible for all shipping costs incurred for warranty work. Register for the warranty here.

Be Adaptive Equipment, Inc. is not responsible for any accidents or injuries incurred while using this equipment. Please read and follow all firearm and archery safety guidelines.

Seat pans should be attached to chair using holes provided in seat pan, and cushion should be attached to the seat pan with velcro. Not attaching the seat pan and cushion could result in the seat pan sliding out of the chair causing serious injury.