FAQs

Allow approximately ½” between the trigger and the ¼” rod of the trigger mechanism for the trigger mechanism to strike the trigger.

All of our units require a 12-volt DC power battery. Our equipment only uses amperage when the weapon is actually being moved or fired, so it pulls very little and can run a long time on a small battery.

We are registered in the SAMS system. To have your VA hospital find us in the system and purchase your equipment for you, our DUNS # is 196214279. If your VA hospital needs further help, have them reach out to us. We will be happy to help them place your order.

Reach out to us. We are more than happy to give you grant info and ideas.

We accept all major credit cards, debit cards, PayPal, and check.

Please contact us if you would like to pay by check.

Check out our shipping policy here.

Check out our return policy here.

Please give us a call right away if you need to cancel your order. We can’t guarantee the order can be canceled before it has been shipped. If we are unable to cancel your order, feel free to return it.